Support

phone icon

We offer free support with ticket system, please use our Support Ticket system at http://support.telcom.net

Phone support is available as a paid option but request needs to be made in ticket system with number you wish us to call.

 

 

 

Server Links

Customer Login to control panel

https://cp01.telcom.net:2083

https://cp02.telcom.net:2083

 

Customer Login to webmail

https://cp01.telcom.net:2096

https://cp02.telcom.net:2096

 

E-Mail Settings

If you do not see an auto-configuration script for your client in the list above, you can manually configure your mail client using the settings below:

Secure SSL/TLS Settings
(Recommended)
Username: This email address is being protected from spambots. You need JavaScript enabled to view it.
Password: Use the email account’s password.
Incoming Server: mail.yourdomain.com
  • IMAP Port: 993
  • POP3 Port: 995
Outgoing Server: mail.yourdomain.com
  • SMTP Port: 465
Authentication is required for IMAP, POP3, and SMTP.
Non-SSL Settings
(NOT Recommended)
Username: This email address is being protected from spambots. You need JavaScript enabled to view it.
Password: Use the email account’s password.
Incoming Server: mail.telcom.net
  • IMAP Port: 143
  • POP3 Port: 110
Outgoing Server: mail.yourdomain.com
  • SMTP Port: 2525
Authentication is required for IMAP, POP3, and SMTP.

 

  • IMAP email access coordinates between the server and your mail application. Messages that have been read/deleted/replied to will show up as such, both on the server and in the mail application.
  • POP3 does not coordinate with the server. Messages marked as read/deleted/replied to in the mail application will not show up as such on the server. This means that future mail downloads with POP3 will show all messages as unread.
  • Outgoing mail is sent using SMTP.
  • We recommend using POP3 over SSL/TLS or IMAP over SSL/TLS since they provide increased security for your interactions with the remote mail server.

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